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Handling of Personal Information

Please read our Privacy Policy before contacting us. We will use the personal information you provide us for the following purposes:

  • To answers your inquiries
  • To carry out services such as product sales, maintenance, and training
  • For surveys or guidance on products, technologies, and services

About our Privacy Policy

Privacy Policy

As part of our professional activity, I-PEX Inc. and its affiliates are collecting Personal Data (as defined below). This "Personal Information Protection Policy" (the "Policy") is to inform all individuals concerned, hereinafter referred to as "You" or "Your / Your," how I-PEX Inc. and its affiliates collects and uses such Personal Data and how it is the personal responsibility of the individual concerned to monitor that use.

The Policy sets and informs you of how I-PEX Inc. and its affiliates and E-Commerce services (hereinafter referred to as the "Site") including crowdfunding uses and protects any information that you provide. Please note that this privacy policy is likely to be amended or supplemented at any time by I-PEX Inc. and its affiliates, particularly to comply with any legislative developments, regulatory, judicial or technological. In such cases, the date of the update will be clearly identified at the top of this Policy. These amendments engage the user as soon as visit the Site. It is therefore appropriate that the User regularly consult this privacy policy and the cookie disclaimer to be aware of any amendments.


In general, it is possible to visit the Site of I-PEX Inc. and its affiliates without disclosing any personal information. In any event, you are obliged to agree to share personal information with I-PEX Inc. and its affiliates. However, in the case of refusal, you may be unable to get certain information or services that you have requested.

As such, I-PEX Inc. and its affiliates may be required to ask you to enter your name, email address, phone number, company and function (referred hereafter as your "Personal Information"). By providing this information, you expressly agree that they are treated by I-PEX Inc. and its affiliates, for the purposes indicated on every collection form. In accordance with the General Regulation on Data Protection (General Data Protection Regulation) adopted by the European Parliament 14 April 2016 I-PEX Inc. and its affiliates will inform you of the following:

1.1. Identity of the controller

I-PEX Inc., Ltd. is the data controller for Personal Data we collect via the Site.

Our address is:
I-PEX Inc.
12-4 Negoro Momoyama-cho,Fushimi-ku, 612-8024, JAPAN

1.2. Aims of treatment

1.2.1. Initial treatment to the proposed service

I-PEX Inc. and its affiliates are likely to treat your Personal Information in order to provide the information or services you ordered and/or consent you have provided us with a request from I-PEX Inc. and its affiliates for outgoing treatment of a sale (newsletter, cookies, etc.)

1.2.2. Inquiries from a variety of inquiry forms

I-PEX Inc. and its affiliates are likely to treat your Personal Information in order to investigate or reply to the questions and requests you have inquired about.

1.2.3. Log files

We may also collect information that your browser sends whenever you visit our Service ( "Log Data"). This log data can include information such as the IP (Internet Protocol) address of your computer, browser type, browser version, the pages of the Service you visit, the time and date of the time spent on these pages and other statistics.

1.2.4. Cookies and double-click cookies

Cookies are files with a small amount of data, which can include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on the hard drive of your computer. We use "cookies" to collect information. You can set your browser to refuse all cookies. However, if you do not accept cookies, you may not be able to use certain parts of our Service.

1.2.5. Third-party services

Furthermore, we can use third-party services such as Google Analytics that collect, monitor and analyze such information in order to increase the functionality of our Service. These third-party service suppliers have their own privacy policies dealing with how they use the information.

1.3. Recipients

Only I-PEX Inc. and its affiliates will have access to the Personal Data you are asked to enter on the forms of the Site. This Personal Data, whether in individual or collective forms, is never disclosed to third parties other than the subsidiaries of I-PEX Inc. and its affiliates for the purpose of commercial use, except where external sites (crowdfunding or E-Commerce services) are stipulated separately.

1.4. Shelf life

The shelf life of your data kept by I-PEX Inc. and its affiliates depends on the treatment for which you have submitted them. This is clearly stipulated on the forms collection for each treatment.

1.5. Your rights to your personal data

You have the following rights regarding your Personal Data. You can exercise these rights by writing to the address mentioned in the section titled " 1.1. Identity of the controller."

1.5.1. Rights of access to your personal data

You have the right to access the Personal Information you submitted. However, due to the requirement of security and privacy in the processing of personal data that falls to I-PEX Inc. and its affiliates, you are informed that your request will be subject to submitting proof of your identity, in particular by producing a scan of your valid ID (if requested by our dedicated electronic form) or a signed photocopy of your identity (if requested in writing). I-PEX Inc. and its affiliates inform you that it will be entitled, if necessary, to challenge grossly unfair requests (by the number of requests, repetitive or systematic). If you want to exercise your right of access through a written request, address the section mentioned in paragraph "1.1. Identity of the controller."

1.5.2. Right of rectification, erasure of your personal data

Under this law, the law entitles you to request correction, updating, blocking or deletion (there is no legal obligation for I-PEX Inc. and its affiliates to keep your personal data) of data about you that may be appropriate, inaccurate, erroneous, incomplete or obsolete. Also, you can set general guidelines and specifics concerning the fate of personal data after your death. If necessary, the heirs of a deceased person may request to make necessary updates. If you want to exercise your right or correction through a written request, on your own behalf or on behalf of any of your deceased relatives, address the section mentioned in paragraph "1.1. Identity of the controller."

1.5.3. Right of opposition to the processing of personal data

The exercise of this right is only possible in one of two situations: When the exercise of this right is based on legitimate reasons; or when the exercise of that right is intended to preclude the data collected is used for marketing purposes. If you want to exercise your right to object by means of a written request, address the section mentioned in in paragraph "1.1. Identity of the controller."

1.5.4. Response times

I-PEX Inc. and its affiliates is committed to responding to your request for access, rectification or opposition, or additional information requested within the statutory period not exceeding one (1) month from the receipt of a complete application. Incomplete applications will be considered as incomplete, justified by proof of missing elements and will postpone the beginning of the legal deadline for the reception of the missing elements.

1.6. Security of your personal data

I-PEX Inc. and its affiliates is well aware of the importance and responsibility that represent the Personal Data you provide to us and uses all the means to secure the storage, transfer and processing applied to the data. I-PEX Inc. and its affiliates work to protect and secure the Personal Data you have chosen to communicate to ensure confidentiality and prevent it from being distorted, damaged, destroyed or disclosed to unauthorized parties. I-PEX Inc. and its affiliates took physical, electronic and organizational safeguards to prevent loss, misuse, unauthorized access or dissemination, alteration or destruction of such Personal Data. Protective measures were taking by I-PEX Inc. and its affiliates to safeguard the Personal Data during transfer. However, despite the efforts of I-PEX Inc.a nd its affiliates to protect your Personal Data, I-PEX Inc. and its affiliates cannot guarantee the infallibility of this protection because of unavoidable risks that may occur during the transmission of Personal Data. All Personal Data is considered confidential and its access is limited to employees, providers and agents I-PEX Inc. and its affiliates who require the data as part of the execution of their mission. All persons having access to your Personal Data are held by confidentiality obligations and may be subject to disciplinary action and/or other penalties if they do not meet these obligations.

1.7. Child protection

Our service is not intended for persons under 16 years of age who are identified as children. We do not knowingly collect personal data from children under 13 years of age. If you are a parent or guardian and you discover that your child/children have provided us with personal information, please contact us , and we will take steps to remove such information from our servers.

1.8. Authorized providers and transfer of your personal data to a third country of the European Union

I-PEX Inc. and its affiliates reports that it uses its authorized providers to facilitate the collection and processing of data you have provided us. These providers may be located outside the EU and reporting of data collected through the various forms on the Site (except the form where you can exercise your rights Computing and Liberties that is offered and operated by I-PEX Inc. and its affiliates).

I-PEX Inc. and its affiliates have previously assured the implementation by adequately safeguarding providers and holding strict conditions of confidentiality, use and data protection. In particular, vigilance was focused on the existence of a legal basis to do any data transfer to a third country. As such, one of our suppliers is subject to the internal rules of business (or "Binding Corporate Rules") which were approved by the CNIL in 2016 when others obey not only to Contractual Clauses types but also to Privacy Shield.

1.9. Complaints to the supervisory authority

If you believe that I-PEX Inc. and its affiliates does not respect its obligations under your Personal Information, you can send a complaint or a request to the competent authority of your country of residence.

If you do not agree with the decision given to you by the competent authority, you have the right to lodge an appeal against the decision of the Supervisory Authority. You also have the right to appeal to the courts against the Treatment of Head and also the right to obtain damages from I-PEX Inc. and its affiliates born of a violation in the processing of your Personal Data or non-compliance with our obligations to European regulations on the protection of Personal Data.

1.10. Document updates

We will update our privacy policy from time to time. We will inform you of any changes by posting the new Privacy Policy on this page. We advise you to check this Privacy Policy to be informed of any changes. Changes to this privacy policy are put into practice as soon as they are published to this page.

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